Frequently Asked Questions
Search our most asked questions or browse by topic below.
Pick a competition, choose how many entries you'd like and check out. Every draw is guaranteed to happen on its published end date and is live-streamed for total transparency.
Yes. A free postal entry route is available for every competition under UK law. Full instructions are in our Terms & Conditions.
Absolutely - you can buy as many entries as you like, up to the maximum stated on each competition page.
The countdown on each competition page shows the exact draw time. Draws happen on the scheduled date whether or not every ticket has sold.
Winners are notified by email and phone within an hour of the draw and announced live across our social channels.
We use Google's certified random number generator and the draw is streamed live on Instagram so anyone can verify the result.
Visa, Mastercard, American Express, Apple Pay and Google Pay. All payments are processed securely with Stripe.
Yes. We never store your card details - payments are handled directly by our PCI-DSS compliant payment provider.
Most physical prizes come with a tax-free cash alternative, displayed on the competition page before you enter.
We arrange free UK delivery for physical prizes within 14 days of the draw. For cars, we'll arrange handover at a location that suits you.
Sign in and head to Account Details from your dashboard to update your name, address, phone number and password at any time.
Email support@ultimatedraws.co.uk from the address on your account and we'll remove your data within 30 days.